The short answer
Trillet is a US-based, voice-first AI receptionist starting at $49 a month with 150 minutes of voice included. WhatsApp is bundled but secondary. Automatyn is a UK-focused, WhatsApp-first AI agent starting free with 25 conversations a month, then $29 a month for 150 conversations on Pro and $79 a month unlimited on Max. UK customers see prices in GBP.
If your clients reach you mostly by phone, Trillet is a strong fit. If your clients reach you mostly by WhatsApp, which is true for the majority of UK trade businesses in 2026, Automatyn is cheaper and built for that channel.
Pricing side-by-side
| Plan | Trillet | Automatyn |
|---|---|---|
| Free tier | No | Yes (25 conversations a month, no credit card) |
| Entry paid plan | $49 a month (150 minutes voice) | $29 a month (150 conversations) |
| Unlimited plan | Not advertised | $79 a month (unlimited conversations) |
| UK pricing | USD only | GBP £29 / £69 with geo-switcher |
| Overage rate | $0.20 a minute | No overage on Max (unlimited) |
| Money-back guarantee | 28 days | 7 days (plus the free tier as a permanent test path) |
Channel focus
Trillet was built for inbound phone calls first. WhatsApp is included on the base plan, which is unusual for a US voice tool, but the product is optimised around call handling. Their feature list emphasises "answers within 2 seconds", simultaneous call handling, and call forwarding from existing phone numbers.
Automatyn was built for WhatsApp first. Voice is on the roadmap but not the focus. The agent attaches to your existing WhatsApp Business number, reads images and voice notes from clients, and routes anything outside scope to you. Most UK trade businesses already publish a WhatsApp number on their van, Google profile, and Checkatrade listing. The clients message that number. Automatyn answers it.
See whether Automatyn fits your trade business.
Free Starter plan included. No credit card required. Live in under ten minutes on your existing WhatsApp number.
See pricing →Setup time
Trillet claims a 5-minute setup with automatic website scanning, which works well when your trade business has a populated site with services, hours, and pricing. If your website is a single page or non-existent, the scan has less to work with.
Automatyn quotes a 10-minute setup directly on your WhatsApp Business number. No website required. You answer a short configuration sheet, the agent goes live, and you can intercept any reply before it sends for the first day if you want a safety net.
Who each one suits
Trillet suits you if: you take most enquiries by phone, you have a populated business website, you operate in the United States, you want appointment booking via voice, and the $49 entry tier is comfortable.
Automatyn suits you if: you take most enquiries on WhatsApp, you operate in the UK, you want to try before paying, your clients send photos and voice notes that need to be acknowledged, or you want unlimited conversations at a fixed monthly price under £80.
What Trillet does better
Voice handling and concurrent call capacity. Trillet's pitch around picking up unlimited simultaneous calls is real and matters if your phone has been your main funnel. The 28-day money-back window is also longer than Automatyn's 7-day window.
What Automatyn does better
WhatsApp-native handling, including images and voice notes from clients. UK-specific pricing in GBP. A free Starter plan so you can put the agent in front of real clients without paying. Unlimited tier at $79 a month with no per-conversation overage. Built specifically for UK trade verticals (plumbers, electricians, gardeners, roofers, tree surgeons, gas engineers).
The bottom line
If you are a UK trade business, the decision is straightforward: try Automatyn's free Starter plan, see whether the agent handles your real Saturday-night messages, and only consider Trillet if you decide voice is the channel that matters more than WhatsApp. If you are in the US and phone-first, Trillet is the better fit and the comparison stops there.
You can start a free Automatyn account in two minutes, or read our real-costs guide for context.
Frequently asked questions
Is Automatyn cheaper than Trillet?
Yes. Automatyn Starter is free. Automatyn Pro is $29 a month for 150 conversations. Trillet starts at $49 a month for 150 minutes of voice. For a UK trade business handling WhatsApp queries, Automatyn Pro is roughly 40 percent cheaper than the Trillet entry tier.
Does Trillet work for UK trade businesses?
Trillet markets primarily to US small businesses and is voice-first. Its WhatsApp support is bundled but secondary. Automatyn is WhatsApp-first and built for UK plumbers, electricians, gardeners, roofers, gas engineers, and tree surgeons. Pricing is in GBP for UK customers on the pricing page.
Which has faster setup?
Trillet claims 5 minute setup with website scanning. Automatyn quotes 10 minutes to live on your existing WhatsApp Business number, no website required. Both are fast enough that setup time is not the deciding factor.
What about the money-back guarantee?
Trillet offers 28 days. Automatyn offers 7 days plus a free Starter plan with 25 conversations a month so you can test the agent on real client messages before paying anything.